Spark Alliance
Confidential — IT Partner Program Overview
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10 Years of MSP Automation — On Tap.

We spent a decade engineering the back-office infrastructure that lets MSPs scale — automated billing, device management, and client delivery — now available as a subscription for qualified IT businesses.

10+
Yrs In Field
US & Global IT Businesses
IT Services · MSP · MSSP · BSP · VAR · Start Ups · B2B Solutions
Usage-Based · No Manual Reconciliation
How to Join: Member · Partner · Ally
A Spark Alliance Partner
9+
Integrated Platforms
100%
Usage-Based Billing
0
Manual Reconciliation
3
Membership Tiers
Scalable Client Seats

Most MSPs are leaving money on the table.
Here's what changes when you partner with us.

Without Spark Alliance
The costly status quo
  • Manual device counts reconciled in spreadsheets every billing cycle
  • Quotes built from scratch — no standardized pricing model or automation
  • Revenue leakage from unbilled devices and missed contract changes
  • Disconnected tools: PSA, monitoring, quoting, and billing don't talk to each other
  • Technicians spending hours on billing admin instead of billable work
  • No audit trail — disputes resolved by memory and gut instinct
  • Inconsistent onboarding slows time-to-revenue on every new prospect
  • Years of custom development cost to build what we already run daily
With Spark Alliance
Automation from day one
  • Automated device discovery, categorization, and billing reconciliation — nightly
  • New prospect to recurring invoice in a single, automated workflow pipeline
  • Zero revenue leakage — every billable asset tracked, matched, and billed accurately
  • PSA + NMS + RMM + CMS + Sales CRM + Finance + Payments + AI + Automation fully integrated
  • Technicians stay focused on service delivery — automation handles the back-office
  • Full audit trail in every PSA ticket — every automated change logged
  • Standardized onboarding reduces time-to-revenue from weeks to days
  • Inherit 10 years of proven workflows — skip the dev cost, start running today
Automated Pipeline

From first contact to recurring revenue

One connected workflow — no manual handoffs, no missed billings.

New Prospect
Qualified lead enters pipeline via sales process
02
Quote & Proposal
Sales CRM generates standardized order with rates
03
Contract Created
PSA contract auto-provisioned from accepted quote
Device Discovery
NMS scans — every asset identified & VLAN-categorized
05
User & Asset Sync
Users & Devices matched & updated in PSA with MAC, IP, category
Billing Reconcile
Charges calculated against contract rates every night
Recurring Revenue
Automated invoices issued, payment collected — zero touch

Nine platforms. One ecosystem.
Zero gaps.

Fully Integrated
Daily Automation
Audit-Ready
CMS
Client portal — billing statements, document distribution, transparency
Sales CRM
Quote-to-contract automation — pipeline management, standardized pricing
PSA
Central operations — tickets, contracts, assets, billing, audit trail
RMM
Remote monitoring & management — backup oversight, endpoint protection, auto-ticketing
NMS
Network monitoring — device discovery, VLAN categorization, real-time alerting
Finance
Accounting & reconciliation — invoicing sync, revenue tracking, financial reporting
Payments & Invoicing
Automated billing collection — client payments, invoice delivery, collections workflow
AI
Intelligent assistance — documentation drafting, ticket triage, workflow generation
Automation
Workflow orchestration — cross-platform triggers, automated task execution, zero-touch ops
And More…
Continuously expanding — new integrations, tools, and platforms added as the ecosystem grows
Standardized Billing Rates
Transparent pricing.
Applied automatically.
Rates calculated per contract configuration — no surprises.
$249
/ Licensed User
$69
/ Lite User
$30
/ Core Asset
$15
/ Other Asset

Subscribe at the level right for you.

Three tiers built to grow with your business — start where you are, scale when you're ready.

Entry Level
MEMBER
Access Spark Alliance's proven workflow library and billing model to start automating your MSP operations.
  • Core workflow templates included
  • Standardized billing rate model
  • PSA integration blueprints
  • Community knowledge base access
  • Onboarding documentation package
Strategic
ALLY
Deep strategic alignment — co-develop automation, share revenue on referrals, and grow together under the Spark Alliance brand.
  • Everything in Partner tier
  • Joint workflow development rights
  • Revenue sharing on referrals
  • White-label delivery options
  • Priority feature roadmap input
  • Dedicated Alliance success manager
  • Co-marketing opportunities
Billing Automation Engine

What happens every night, automatically.

While your team sleeps, the billing engine runs — scanning, categorizing, matching, and invoicing.

Device Scan
NMS polls all client networks — every connected asset captured
Categorize
VLAN logic classifies each device: Core Asset, Other Asset, or Excluded
Sync to PSA
PSA records updated with MAC, IP, category, and contract association
Calculate Charges
Usage matched to contract rates — users, core assets, and other assets billed precisely
Issue Invoice
Recurring invoices activated, statements distributed via CMS & email
Ready to Scale?

Stop rebuilding
the wheel.

10 years of MSP automation is available as a subscription. Qualified IT partners only — we work closely with each organization to ensure the right fit before onboarding.

Apply for a Partnership Call
Get Started Today
sparkallianceinc.com
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