A managed IT services provider (MSP) is most often an information technology (IT) services provider that manages and assumes responsibility for providing a defined set of services to its clients either proactively or as the MSP (not the client) determines that services are needed.
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Described simply, a retainer is a service contract agreement with a service provider. For this you pay an agreed fee and in return have access to their services when required. The main feature of a retainer is that the employer pays a discounted price in advance for work that will be specified in the future.
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When you need us... (On Demand) is the most traditional of approaches and also the lowest value. Simply, this is an hourly rate to get and keep your business up and running which give the employer complete control of their spend.
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Information technology projects typically are an endeavor undertaken over a fixed period of time using information technology, people and process. An information technology project includes all aspects of planning, design, implementation, project management, and training related to the endeavor.
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